Frequently Asked Questions

Find answers to common questions about KVM Pods infrastructure and services.

Getting Started

What is KVMPods?

KVMPods is a premium cloud infrastructure platform that provides high-performance, scalable, and secure virtual environments for app deployment. We offer AMD, Intel, and ARMv8 powered solutions with dedicated resources to meet enterprise needs.

How do I get started with KVMPods?

Getting started is simple: Create an account, choose your infrastructure plan, and deploy your applications by pasting your docker-compose.yml and environment variables directly into our interface. Our platform provides a secure and streamlined deployment process.

How do I deploy my applications?

Deployment is straightforward: Simply paste your docker-compose.yml configuration and .env data into our interface. Our platform handles the secure deployment and management of your containers while maintaining isolation and security.

Billing & Pricing

How does billing work?

We operate on a credit-based system where you add funds to your account through Stripe Checkout. Servers are billed hourly and deducted from your balance daily. We’ll send email alerts when your balance is running low to ensure uninterrupted service.

Security & Infrastructure

What DDoS protection do you provide?

All servers come with built-in DDoS protection through our protected IP addresses. This enterprise-grade protection helps safeguard your applications against distributed denial-of-service attacks, ensuring consistent availability and performance.

What security measures do you have in place?

We implement comprehensive security measures including DDoS-protected IPs on all servers, isolated networking, automated security patches, and regular security audits. Root access is restricted to maintain system integrity, and all data is encrypted both in transit and at rest.

Can I install custom software or packages?

While root access is not provided for security reasons, you can request specific software installations through our support team. Contact us via email with your requirements, and we’ll assist you with installing verified packages that meet our security standards.

Platform & Support

What kind of support do you provide?

We offer comprehensive 24/7 technical support for all customers. Our expert team is available via email and ticket system to assist with any infrastructure or deployment concerns, including package installation requests and configuration help.

How reliable is the platform?

Our infrastructure is built with redundancy and monitored 24/7. We utilize enterprise-grade hardware and networking to provide a stable and reliable platform for your applications.

What makes KVMPods different from other platforms?

KVMPods provides true KVM virtualization with dedicated resources, ensuring consistent performance without the limitations of shared containers. Our platform combines enterprise-grade security with simple Docker Compose deployment, while maintaining strict security controls.

Still have questions?

If you can’t find the answer you’re looking for, please don’t hesitate to contact our support team. We’re here to help!

Get Help

  • Documentation - Getting started guide and platform overview
  • Support - Technical, billing, and general support options
  • Contact - How to reach our team